Frequently Asked Questions
Everything you need to know about shopping with Halfday
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
How do I return an item?
We offer a 30-day return policy for unused items in their original packaging. Simply visit our online Returns Portal to generate a prepaid shipping label and start your refund process.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can see live updates on your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Affirm.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. International shipping rates and delivery times vary by destination and are calculated at checkout.
How do I contact customer support?
Our team is available Monday through Friday, 9am to 5pm EST. You can reach us via the 'Contact Us' form on our website or by emailing [email protected].